1. AGREEMENT TO TERMS
Welcome to Kolbo.AI, operated by Zohar Vanunu Productions, LLC ("Company," "we," "us," "our"), a company formed in the State of Delaware, United States. We provide a collection of AI-powered tools for content creation.
We operate the web application at app.kolbo.ai, the website at kolbo.ai, the Kolbo Studio desktop application, the Kolbo CLI (the @kolbo-cli/kolbo command-line coding agent published on npm), the Kolbo WhatsApp bot and the Kolbo Telegram bot, and any other related subdomains, products, and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). This includes any white-label or custom-branded versions of our platform operating under kolbo.ai subdomains.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Zohar Vanunu Productions, LLC (doing business as Kolbo.AI), concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We may update these Legal Terms from time to time. The updated version will be posted at kolbo.ai/terms-of-service. For material changes, we will provide at least 15 days' notice before the change takes effect, via the Services or the email address associated with your account. By continuing to use the Services after a change takes effect, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. By using the Services, you represent that you are at least 18. We do not knowingly allow anyone under 18 to create an account or use the Services, and we are not responsible for verifying the age of our users. If we learn that an account belongs to someone under 18, we will terminate it.
If you subscribe to an Unlimited plan, additional terms apply to that plan — including its fair-use limits, queueing behaviour and eligible models. Those terms supplement these Legal Terms and are available at kolbo.ai/unlimited-terms. Where the two conflict, the Unlimited terms govern your use of the Unlimited plan.
2. OUR SERVICES
Kolbo.AI provides AI-powered tools for content creation (image, video, music, audio, and text generation through our web application, our Kolbo Studio desktop application, and our messaging-bot interfaces on WhatsApp and Telegram) and AI-powered coding assistance (the Kolbo CLI, an open-source command-line coding agent that runs locally on your machine and routes managed inference through our backend so usage is billed against your Kolbo.AI credit balance). Throughout these Legal Terms, "Services" refers to all of the above unless context clearly indicates otherwise.
Kolbo CLI: Coding Agent Disclosure
The Kolbo CLI is an AI coding agent. By design it can execute shell commands and read, create, or modify files on the machine where it runs. Every such action is gated by an interactive permission prompt that you must approve before it takes effect. You, the human approving each action, are the security boundary. Please review what the agent is about to do before approving it, and never approve actions you do not understand.
We do not warrant that any action the agent proposes, or that you approve, is safe in your specific environment. You remain solely responsible for any consequences of actions you authorize the agent to perform on your machine, including but not limited to: data loss, unintended file modifications, deletion of work, exposure of secrets present in files the agent reads, execution of third-party code (including MCP servers and plugins you choose to install), and any costs incurred from cloud or third-party services that your approved commands interact with.
We have hardened the Kolbo CLI against common credential-theft, server-side request forgery, symlink traversal, and library-injection patterns. We have not commissioned a third-party penetration test, do not publish a SOC 2 or ISO 27001 report, and do not yet store CLI authentication tokens in operating-system keystores. See our Privacy Policy for the current security posture in detail. Enterprise customers with specific security requirements should contact us before deployment.
The Kolbo CLI is a fork of the open-source opencode project. Source for the Kolbo-branded version is available under the original project's license at the location indicated in the package metadata. Use of the CLI does not transfer ownership of any code on your machine to us.
Kolbo WhatsApp and Telegram Bots: Disclosure
The Kolbo WhatsApp and Telegram bots are alternative front-ends to the same Kolbo.AI account, credit balance, and generation services available on the Kolbo website. Any content you create through the bots is stored in your Kolbo.AI media library identically to content created on the web. To use any generative feature you must link your messaging identity (Telegram user ID or WhatsApp phone number) to a Kolbo.AI account by entering a 6-digit one-time password we send to your email address. If the email does not belong to an existing Kolbo account, we create one for you automatically.
Third-party messaging platforms. The bots are delivered through Meta Platforms, Inc. (WhatsApp Business Cloud API) and Telegram Messenger Inc. (Telegram Bot API). These are independent third-party services governed by their own terms of service and privacy policies, including the WhatsApp Terms, the WhatsApp Privacy Policy, the Telegram Terms of Service, and the Telegram Privacy Policy. Your use of the bots is subject to those third-party terms in addition to these Legal Terms, and you are responsible for complying with both. We do not control, and are not responsible for, the practices or availability of WhatsApp, Telegram, or any other third-party platform.
Group chats and shared credit usage. When the bot is added to a WhatsApp or Telegram group, every member of the group can send prompts to the bot, every member can see the bot's replies, and every prompt consumes credits from the single Kolbo account that linked the bot to that group. The person who linked the account is responsible for any credit usage by other group members, including any usage that exceeds your credit balance and triggers an automatic top-up if you have one configured. You should only add the bot to groups you trust and you should treat shared groups like a shared credit card. We are not responsible for credits consumed by other group members on accounts you have linked.
Content rules apply identically. Content you generate through the bots is subject to the same intellectual-property rules (Section 22), the same Prohibited Activities (Section 8), and the same Acceptable Use Policy (Section 9) as content generated through the Kolbo web application. The fact that the bots run inside a third-party messaging app does not relax any of those rules.
Promotional bonus credits. New users who create a Kolbo account by linking a bot for the first time may receive a one-time promotional credit grant. These promotional credits are non-refundable, have no cash value, are not transferable between accounts, and may be revoked at any time in the case of fraud or abuse. Standard purchased credits are unaffected by this clause.
Unlinking. You may unlink the bot from your Kolbo account at any time by sending /logout to the bot. The link record is removed immediately. Deleting your Kolbo account also removes any active bot links.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
3. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, and graphics that make up the platform itself (collectively, the "Platform Content"), as well as the Kolbo.AI trademarks, service marks, and logos (the "Marks"). For clarity, "Platform Content" refers only to materials created by or for Kolbo.AI: it does not include any content you generate using our AI tools, which you own (see "Your Ownership of AI-Generated Outputs" below).
Our Platform Content and Marks are protected by copyright and trademark laws and treaties around the world.
The Platform Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
- access the Services; and
- download or print a copy of any portion of the Platform Content to which you have properly gained access.
solely for your personal, non-commercial use or internal business purpose.
Your Ownership of AI-Generated Outputs
You retain ownership of all content you generate through our AI tools, subject to the terms in Section 22 "Ownership and Commercial Use of AI-Generated Content." This ownership is separate from your Generation Inputs, Submissions, and Contributions, which are governed by the sections below.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Platform Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Platform Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@kolbo.ai. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Platform Content, you must identify us as the owners or licensors of the Services, Platform Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Platform Content.
We reserve all rights not expressly granted to you in and to the Services, Platform Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Generation inputs
"Generation Inputs" means any reference photo, voice sample, video, prompt text, or other material you upload or provide solely to generate, train, or personalize AI output (for example, a Visual DNA reference photo, a voice sample for cloning, or an image you upload for editing). Generation Inputs are not Contributions and are not subject to the broad license described under "Contributions" below. Instead, you grant us a limited, non-exclusive, non-transferable license to use your Generation Inputs solely to provide the feature you requested. This license ends when the Generation Input (and any Visual DNA, voice clone, or similar asset built from it) is deleted, per the retention windows in our Privacy Policy.
By uploading a Generation Input, you represent and warrant that you have the right to upload it and, where it depicts or contains the likeness or voice of a real person, that you have that person's consent to have their image or voice used to generate AI content through the Services.
Your submissions and contributions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, showcased-work galleries, and other community functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, comments, reviews, rating suggestions, and generated outputs you choose to publicly share or showcase ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution. Contributions do not include Generation Inputs, which are governed exclusively by "Generation inputs" above.
You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.
You keep ownership of your Contributions. By posting a Contribution, you grant us only the limited, non-exclusive, royalty-free license we need to operate the feature you posted it to: to host, store, reproduce and display that Contribution within the Services, so that it can be shown to the users you posted it for. This license ends when you delete the Contribution or your account, except for copies retained in routine backups until they rotate, and copies other users may already have saved or shared.
We will not use your content, name, likeness, or voice in our marketing, advertising, or promotional materials without your separate written permission. If we would like to feature your work, we will ask you first, and you are free to say no.
You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:
- confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
- to the extent permissible by applicable law, waive any and all moral rights to any such Submission (this waiver does not apply to your Contributions, which remain yours);
- warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
- warrant and represent that your Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.
We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.
4. USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are at least 18 years old; (5) you will not access the Services through automated or non-human means, except through interfaces we make available for that purpose (such as our API, the Kolbo CLI, MCP, and our WhatsApp and Telegram bots); (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
5. USER REGISTRATION
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
Account Usage and Sharing
Each account is registered to a single user (individual or entity). However, account credentials may be shared with multiple persons within the same organization or household, subject to the following conditions:
- The account holder remains fully responsible for all activity under their account
- All persons using the account must comply with these Legal Terms
- Usage by multiple persons counts against the same credit allocation
- We are not responsible for disputes between persons sharing an account
You may not resell, sublicense, or commercially redistribute account access to third parties.
6. PURCHASES AND PAYMENT
We accept credit cards, debit cards, and any other payment methods supported by our payment provider.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.
You agree to pay all charges at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Usage Credits and Content Generation
Subscription plans may include usage credits or generation limits:
- Generated content counts against your usage allowance when created
- You retain ownership of generated content even if you downgrade or cancel
- Credit Rollover: Unused credits roll over from month to month as long as your subscription remains active (not canceled), up to a maximum of 100,000 credits. All unused credits are forfeited upon cancellation
Credit Costs and Pricing Changes
Credit Cost Adjustments: We reserve the right to adjust the credit costs associated with different AI models at any time. These adjustments may be necessary to balance operational costs, reflect changes in third-party AI provider pricing, or maintain the sustainability of our Services. We will notify users of significant credit cost changes through the Services or via email.
Subscription Price Changes: We may change subscription prices at any time. Price changes will be communicated in advance through the Services or via email to the address associated with your account.
Subscriber Protection
If you are on an active subscription, you will not be charged a different subscription rate than the plan you originally subscribed to, as long as you maintain continuous subscription without canceling. Your subscription price is locked in for as long as you remain subscribed. Price increases only apply to new subscribers or users who cancel and re-subscribe.
Note: Credit cost adjustments for AI model usage may still apply to all users, including existing subscribers, as these reflect the actual costs of providing AI services.
Service and Plan Modifications
We reserve the right to modify, add, or remove features, limits, and access rights associated with any subscription plan at any time. This includes, but is not limited to:
- Number of team members or seats allowed per account
- Availability or removal of specific features or tools
- Credit allocations and generation limits
- Access to specific AI models or capabilities
- Storage limits and data retention periods
- API access and rate limits
- Support tiers and response times
Such modifications may be made for reasons including, but not limited to:
- Changes in third-party provider terms or availability
- Operational sustainability and cost management
- Fair usage enforcement
- Service improvements or restructuring
- Legal or regulatory compliance
We will endeavor to provide notice of significant changes, but reserve the right to make modifications without prior notice when necessary. Your continued use of the Services after such modifications constitutes acceptance of the updated terms.
Fair Usage Policy
Our Services are designed for normal, reasonable use patterns. We reserve the right to monitor usage and take action if we detect:
- Excessive automated requests or API abuse
- Usage patterns that negatively impact service performance for other users
- Attempts to circumvent credit limits or usage restrictions
- Bulk generation intended to strain system resources
If we determine that your usage is excessive or abusive, we may throttle your access, temporarily suspend your account, or terminate your account entirely. We will attempt to notify you before taking such action, except in cases of severe abuse.
AI Model Availability and Substitution
Our Services integrate multiple third-party AI models. We do not guarantee the perpetual availability of any specific AI model. AI models may become unavailable due to:
- Third-party provider discontinuation or policy changes
- Licensing or contractual changes
- Technical issues or deprecation
- Regulatory requirements
We reserve the right to substitute any AI model with an equivalent or comparable alternative at our sole discretion, without prior notice and without liability. We will endeavor to provide models of similar or better capability, but we make no guarantees regarding feature parity.
Refund Policy
Kolbo.AI operates on a credit-based usage model. Because credits are consumed upon generation, refunds work as follows:
- We will refund your purchase if you have used no credits during the billing period and you contact support within 7 days of purchase.
- No refunds will be provided if you have used any credits during the billing period.
- Requests outside these conditions are reviewed by our support team and may be granted at our discretion.
To request a refund, contact support@kolbo.ai with your account details and reason for the request.
7. CANCELLATION
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term.
If you are unsatisfied with our Services, please email us at support@kolbo.ai.
Effect of Cancellation
Upon cancellation:
- All unused credits will be forfeited at the end of your billing period - credits do not carry over after cancellation
- You will retain access to the Services until the end of your current paid term
- Your account will be downgraded to free tier status (if available) or deactivated
- There is no option to "pause" a subscription - you may only cancel
We do not offer prorated refunds for partial billing periods.
Account Deletion and Data Retention
We use a two-phase deletion model to protect against accidental loss while honouring your right to erasure under GDPR Article 17 and equivalent laws.
- Phase 1: Soft delete (immediate): When you delete your account from the in-app setting, you are signed out of every device and login is blocked. We email a one-click restore link valid for 30 days. During this window, the account is unavailable through the Services and access is limited to authorized personnel and systems that need it for security, recovery, legal, or support purposes.
- Phase 2: Permanent deletion (after 30 days): An automated job is designed to hard-delete the user record, generations, sessions, chat history, media library, uploaded files, custom voices, projects, memories, visual DNAs, connected integrations, and corresponding files in our cloud object storage, subject to the limited retention exceptions below.
- Limited retention of financial records: Credit transactions, invoices, and payment records may be retained for up to 7 years where needed for tax, VAT, accounting, fraud-prevention, dispute, and reconciliation duties. We remove or restrict live account links and unnecessary personal fields. Provider transaction, customer, invoice, product, amount, and timestamp identifiers may remain where required for those purposes.
- Aggregate analytics: We may use anonymized, aggregated data derived from usage for service improvement and capacity planning.
- Backups: A deleted account may persist in an access-restricted backup until that backup expires under the applicable rotation schedule. If a backup is restored for disaster recovery, completed deletion requests must be reapplied.
Need immediate, irreversible deletion? Email support@kolbo.ai from the address on file and request "immediate hard deletion". We will confirm in writing and execute within a reasonable time (typically 7 business days). Note that the financial-record retention obligation described above still applies.
Subscription cancellation is separate from account deletion. Cancelling your subscription keeps your account and content intact (downgraded to the free tier if available); deleting your account triggers the two-phase removal above.
All data deletion requests are processed in accordance with our Privacy Policy and applicable data protection laws.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make the Services available. While you may use AI-generated outputs for commercial purposes as described in Section 22, you may not use the Services themselves (the platform, tools, or infrastructure) for unauthorized commercial endeavors.
As a user of the Services, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
- Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
- Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Platform Content or enforce limitations on the use of the Services and/or the Platform Content contained therein.
- Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
- Use any information obtained from the Services in order to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports of abuse or misconduct.
- Use the Services in a manner inconsistent with any applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
- Engage in automated use of the Services outside the interfaces we provide for that purpose (our API, the Kolbo CLI, MCP, and our WhatsApp and Telegram bots), such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
- Delete the copyright or other proprietary rights notice from any Content.
- Attempt to impersonate another user or person or use the username of another user.
- Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
- Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
- Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
- Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
- Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
- Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
- Except as may be the result of standard search engine or Internet browser usage, or of your use of the interfaces named above, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
- Use a buying agent or purchasing agent to make purchases on the Services.
- Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
- Use the Services as part of any effort to compete with us or to build a competing product or service.
- Sell or otherwise transfer your profile.
9. ACCEPTABLE USE POLICY
We enforce content policies to comply with the acceptable use policies of our third-party AI providers and to maintain a safe platform. We have the following systems in place:
1) Automated Content Moderation: We have implemented moderation in our request flow to detect and filter prohibited content. If a request violates our policies, it will be blocked and you will be notified.
2) Enforcement: Violations are tracked on your account. Repeated violations may result in temporary suspension or permanent banning at our discretion.
The following is a summary of prohibited uses of Kolbo.AI:
- Abusive, fraudulent, deceptive, misleading or illegal content and activity
- Child sexual abuse or exploitation content
- Promoting or instructing violence, hate speech, discrimination or threats against individuals or groups
- Harassing, bullying or shaming individuals
- Explicit sexual content
- Promoting self-harm or suicide
- Political campaigning, lobbying or influencing elections
- Tracking or targeting individuals without consent
- Content intended to cause psychological or emotional harm
- Violating people's privacy rights
- Unauthorized practice of law, unauthorized financial advice, or unauthorized medical advice
- Criminal activity or activity that facilitates illegal behavior
- Generating malware, viruses or other malicious code
- Designing, marketing or distributing weapons
- High risk government decision making (law enforcement, justice, migration, asylum)
- Automated determinations of eligibility for credit, employment, education, public assistance
- Multi-level marketing, gambling, payday lending or other high risk financial activity
- Spam or generating inauthentic content
- High risk activity that could lead to physical harm
- Activity that could cause economic harm
- Generating content that infringes copyrights, trademarks, or other intellectual property rights
- Creating unauthorized reproductions of copyrighted characters, logos, or branded content
- Generating likenesses of real people without authorization
- Attempting to recreate proprietary designs, products, or artwork
- Generating non-consensual intimate imagery (sexual deepfakes of real persons)
- Social scoring of natural persons based on personal characteristics, behaviour or predicted behaviour
- Biometric categorization of natural persons to infer race, political opinions, trade-union membership, religious or philosophical beliefs, sex life, or sexual orientation
- Inferring emotions of natural persons in the workplace or in educational institutions, except for medical or safety reasons
- Untargeted scraping of facial images from the internet or CCTV to build or expand facial-recognition databases
- Real-time remote biometric identification of natural persons in publicly accessible spaces
- Subliminal, manipulative or deceptive techniques designed to materially distort behaviour and cause significant harm
- Exploiting vulnerabilities of specific groups (age, disability, socio-economic situation) to materially distort behaviour and cause significant harm
- Predictive policing or individualized risk assessment of natural persons based solely on profiling or personality traits
We enforce the acceptable use policies of all AI providers integrated into our Services and reserve the right to update this list of prohibited uses at any time.
NSFW and Adult Content Policy
Kolbo.AI does not support the creation of NSFW (Not Safe For Work) or adult content on our platform. We take active measures to prevent the generation of such content, including prompt-level moderation and visual content protections. However, no automated system is 100% effective, and some content may occasionally bypass our safeguards.
We do not accept responsibility for any unethical, inappropriate, or NSFW content that may be generated through the use of any AI model on our platform. Users are solely responsible for their prompts and the content they generate. Any intentional attempts to circumvent our NSFW protections constitute a violation of these Terms and may result in account termination.
10. THIRD-PARTY WEBSITES AND CONTENT
The Services may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
11. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
12. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy, which is a notice explaining our processing and is not a waiver of privacy rights or blanket consent to every use of information. Your data may be processed in the United States, the European Union, Israel, and other locations where our service providers and selected AI providers operate. We use the transfer mechanisms described in the Privacy Policy. Where consent is legally required, we request it separately; continued use alone is not treated as consent to optional processing.
If an organization provides your access, that organization may be the controller for identity, membership, or organization-managed data and Kolbo may act as its processor. The relevant enterprise agreement or Data Processing Agreement governs that relationship. Kolbo remains responsible for data for which it independently determines the purposes and means of processing.
13. TERM AND TERMINATION
These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
Data retention after termination. If we terminate your account, your data is preserved for the same 30-day window described in Section 7 ("Account Deletion and Data Retention"), and you may contact support@kolbo.ai during that window to request access to your content. We reserve the right to hard-delete your account and content immediately, without the 30-day window, where termination is due to child sexual abuse material, fraud, or a security threat to the Services or other users.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
14. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
15. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, United States, applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.
This choice of law does not remove privacy, data-protection, consumer, or other rights that cannot lawfully be waived in the place where you reside or where the processing occurs. In particular, nothing in these Terms limits rights under Israel's Privacy Protection Law, 1981, including access and correction rights, where that law applies.
16. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the "Disputes") brought by either you or us (individually, a "Party" and collectively, the "Parties"), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and, where appropriate, the American Arbitration Association (AAA)'s Supplementary Procedures for Consumer Related Disputes, both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the American Arbitration Association (AAA)'s rules and, where appropriate, limited by the American Arbitration Association (AAA)'s rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable American Arbitration Association (AAA) rules or applicable law, the arbitration will take place in Wilmington, Delaware. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
International Arbitration Option
For disputes exceeding $10,000 USD or involving parties outside the United States, either party may elect arbitration under the ICC International Arbitration Rules. The seat shall remain Wilmington, Delaware, unless both parties agree otherwise.
If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the courts located in Wilmington, Delaware, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.
In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose, except where mandatory applicable law requires a longer limitation period. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
Mandatory Local Consumer and Privacy Rights
Notwithstanding the above, consumers in Israel, the European Union, the United Kingdom, and other jurisdictions retain mandatory local consumer and privacy rights and may bring claims in local courts where applicable law requires it. Nothing in this section restricts rights that cannot be waived.
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
17. CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
18. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
19. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
These limitations do not apply where prohibited by mandatory applicable law, including EU consumer protection regulations.
20. AI-SPECIFIC DISCLAIMERS AND LIMITATIONS
IMPORTANT AI NOTICE: Our Services utilize artificial intelligence models provided by third parties. AI-generated content may be inaccurate, biased, harmful, or inappropriate.
AI Content Accuracy
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR APPROPRIATENESS OF ANY AI-GENERATED CONTENT. AI models may produce:
- Factually incorrect information ("hallucinations")
- Biased, discriminatory, or offensive content
- Content that infringes third-party intellectual property rights
- Harmful, misleading, or inappropriate responses
- Content that appears authoritative but lacks factual basis
User Responsibility for AI Outputs
YOU ARE FULLY RESPONSIBLE FOR:
- Reviewing, verifying, and fact-checking all AI-generated content before use
- Ensuring AI outputs comply with applicable laws and regulations
- Ensuring your generated content does not infringe third-party intellectual property rights (see Section 22)
- Any consequences arising from your use or reliance on AI-generated content
See Section 22 for detailed information about your commercial usage rights and legal compliance obligations.
Third-Party AI Model Dependencies
Our Services depend on AI models provided by third parties. WE DISCLAIM ALL LIABILITY FOR:
- Service interruptions due to third-party AI model availability
- Changes in AI model capabilities, pricing, or terms
- Content policies or restrictions imposed by AI model providers
- Data processing practices of third-party AI providers
Platform Liability for Third-Party IP Claims
While you own your generated outputs, we cannot and do not guarantee that any AI-generated content is free from third-party intellectual property claims.
If you generate content that infringes third-party rights (intentionally or unintentionally), YOU are solely responsible for any resulting claims, damages, or legal issues. We provide the tools; you control the inputs and outputs.
See Section 26 (Indemnification) for your obligation to defend us against claims arising from your use of AI-generated content.
AI Transparency: Synthetic Media and Deepfake Disclosure (EU AI Act)
Under the EU AI Act (Regulation (EU) 2024/1689), providers of generative AI systems are required to inform users when content is artificially generated or manipulated. You acknowledge and agree to the following:
- You are interacting with AI. All image, video, audio, music, voice and text outputs produced through the Services are generated or substantially manipulated by artificial intelligence, and are not produced by a human.
- Machine-readable marking. Some outputs carry machine-readable provenance markers applied by the upstream model provider that generated them, such as embedded content credentials, C2PA metadata or an invisible watermark. These pass through to the file you receive. Kolbo.AI does not currently add its own marking layer on top, so coverage depends on which model you used and is not complete. We are working toward applying our own marking across all outputs, and we will say so here when that is in place rather than announce a date we may not meet. Where a marker is present, you agree not to remove, disable, alter or obscure it, and you may not use our watermark-removal tools for that purpose: those tools are provided to remove third-party overlays from footage you have the rights to, not to strip AI provenance data. Because marking is incomplete, the disclosure obligation below rests with you: if you publish, re-publish, edit or distribute AI-generated output you must, where applicable, tell your audience that the content is AI-generated.
- Deepfake disclosure. Outputs from features that produce a "deepfake" within the meaning of Article 3(60) of the EU AI Act, in particular our lipsync, character-replace, motion-transfer, voice-cloning and synthetic-voice features, must be disclosed as artificially generated or manipulated wherever they are published or shared with the public, except where use is authorised by law for the purpose of preventing, investigating or prosecuting criminal offences. You are responsible for making this disclosure when you publish such content.
- AI-generated text on matters of public interest. Where you publish AI-generated text on matters of public interest, you must disclose that the text has been artificially generated or manipulated, unless the content has undergone human review or editorial control and a natural or legal person holds editorial responsibility for the publication.
- Model and provider transparency. The Services route requests to third-party foundation-model providers. The current list of providers we rely on is set out in Section 10 of our Privacy Policy. For further detail on the model used by a specific tool, contact support@kolbo.ai.
- No high-risk deployment. The Services are not designed, evaluated or warranted for use as, or as a safety component of, a high-risk AI system under Annex III of the EU AI Act (including but not limited to recruitment, worker management, access to essential services, law enforcement, migration/asylum, administration of justice or democratic processes, education evaluation, credit scoring or risk-based pricing of life and health insurance). You may not deploy outputs of the Services as a high-risk AI system or component thereof.
AI Literacy
Generative AI models hallucinate, can be biased, and do not always follow the prompt. In line with Article 4 of the EU AI Act, you are responsible for ensuring that you, and anyone operating the Services on your behalf, have enough understanding of how these models behave to use the outputs safely in your specific context.
21. FORCE MAJEURE AND SERVICE AVAILABILITY
We shall not be liable for any failure or delay in performance under these Legal Terms which is due to circumstances beyond our reasonable control, including but not limited to:
- Third-party AI model service outages or restrictions
- Internet service provider failures or network issues
- Government regulations affecting AI services
- Acts of God, natural disasters, terrorism, war, or civil unrest
- Labor disputes, strikes, or lockouts
- Supplier failures or material shortages
SERVICE AVAILABILITY: While we strive to maintain high service availability, we do not guarantee uninterrupted access to our Services. AI model dependencies may result in temporary service limitations or modifications.
22. OWNERSHIP AND COMMERCIAL USE OF AI-GENERATED CONTENT
Ownership of Your Outputs
When you generate content through our Services using our AI tools, you own the output. This includes images, videos, text, audio, and any other content generated through our integrated AI services.
By using our Services (whether on a free or paid plan), you obtain ownership rights to the outputs you create, consistent with the terms of service of our third-party AI providers, which grant commercial usage rights to API-generated content.
Commercial Use Rights
You may use your AI-generated outputs for any lawful commercial purpose, including but not limited to advertising campaigns, marketing materials, e-commerce listings, social media content, website content, print materials, merchandise, client work, and monetized content.
Your Responsibility for Legal Compliance
While you own the outputs you generate, you are responsible for ensuring your usage complies with applicable intellectual property laws. You may not:
- Generate and use copyrighted characters, likenesses, or trademarked content
- Create likenesses of real people without their permission
- Create content that infringes existing copyrights, patents, or trademarks
Derivative Works and Modifications
You may edit, modify, enhance, combine, and create derivative works based on your AI-generated outputs. Modified outputs are still subject to the same intellectual property compliance requirements.
Resale of AI-Generated Outputs
You may sell prints, merchandise, or products featuring your AI-generated content, license your content to third parties, and use AI outputs in client work. You may not resell access to our AI generation Services themselves.
No Exclusivity
You acknowledge that other users may generate similar or identical outputs using similar prompts. We do not grant exclusive rights to any particular AI-generated output.
Service Improvement
Where your optional analytics choice permits it, we may use aggregated usage statistics (such as feature usage patterns and model selection data) to improve our Services. Your individual prompts and generated outputs are not used to train AI models for other users. See our Privacy Policy for details on data processing.
Third-Party AI Provider Compliance
Your ownership rights are granted consistent with our agreements with our third-party AI providers, all of whom grant commercial usage rights to API-generated content. However, certain AI models may have additional restrictions (for example, some models restrict use in political campaigns). Refer to our documentation for any model-specific limitations.
Content Retention After Account Termination
You retain ownership of AI-generated outputs regardless of whether your account is later terminated. If your account is terminated (other than for CSAM, fraud, or a security threat, see Section 13), your outputs remain accessible on our platform for the same 30-day window described in Section 7, so you can download them before final deletion.
Platform Liability Limitation
We cannot and do not guarantee that any AI-generated content is free from third-party intellectual property claims. If you generate content that infringes third-party rights (intentionally or unintentionally), you are solely responsible for any resulting claims, damages, or legal issues. We provide the tools; you control the inputs and outputs.
No Responsibility for Output Quality
We do not guarantee the quality, accuracy, or suitability of any AI-generated content. AI outputs may vary in quality and may not meet your expectations. We are not obligated to provide refunds or credits based on dissatisfaction with the quality of generated content. If you experience issues, please contact support@kolbo.ai and our team will do its best to assist on a case-by-case basis.
For intellectual property concerns, DMCA notices, or any other questions, contact us at support@kolbo.ai.
23. PROFESSIONAL ADVICE DISCLAIMER
Our Services and AI-generated content do not constitute professional advice of any kind.
THE SERVICES DO NOT PROVIDE:
- Legal advice or legal services
- Medical, health, or therapeutic advice
- Financial, investment, or tax advice
- Professional consulting in any licensed field
YOU SHOULD ALWAYS CONSULT QUALIFIED PROFESSIONALS for advice specific to your situation. Any AI-generated content relating to professional matters is for informational purposes only.
24. EXPORT COMPLIANCE AND SANCTIONS
You acknowledge that the Services may be subject to export laws and regulations. You agree to comply with all applicable international and national laws that apply to the Services, including U.S. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by U.S., EU, and other governments.
You represent and warrant that you are not:
- Located in, under the control of, or a national or resident of any country subject to U.S., EU, or UN sanctions or embargoes
- Listed on any prohibited party list
- Using our Services in violation of export control laws
- Permitting access by sanctioned individuals or entities
Violation of sanctions or export laws results in immediate termination without refund.
25. SEVERABILITY AND SURVIVAL
Severability
If any provision of these Legal Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Survival
The following provisions shall survive termination of these Legal Terms: Intellectual Property Rights, User Representations, Prohibited Activities, Limitations of Liability, AI-Specific Disclaimers, Governing Law, Dispute Resolution, and any other provision which by its nature should survive.
26. INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Zohar Vanunu Productions, LLC, Kolbo.AI, and our subsidiaries, affiliates, licensors, service providers, subcontractors, suppliers, resellers, partners, officers, directors, agents, contractors, licensees, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees and legal costs) arising out of or relating to:
- Your breach of these Legal Terms
- Your use or misuse of our Services
- Your violation of any third-party rights, including intellectual property rights
- Your violation of any applicable laws, rules, or regulations
- Any content you submit, post, or transmit through our Services
- Your negligence or willful misconduct
- Any unauthorized use of our Services through your account
- Any claims that your use of our Services caused damage to a third party
- Your use of AI-generated content from our Services
- Claims arising from your AI-generated content infringing third-party intellectual property rights
- Any misrepresentation you make to us or other users
This indemnification obligation will survive the termination of these Legal Terms and your use of our Services. You also agree that we have the right to control the defense of any such claim, at your expense, and you will cooperate fully with us in such defense.
27. MULTI-JURISDICTIONAL COMPLIANCE
General Compliance
While these Terms are governed by the laws of the State of Delaware, we acknowledge that users may access our Services from various jurisdictions. YOU ARE RESPONSIBLE for ensuring your use of our Services complies with all applicable local laws.
European Union (GDPR)
For users in the European Economic Area (EEA), our data processing is detailed in our Privacy Policy. We act as a data controller under GDPR. EU users should be aware that:
- Data transfers occur outside the EEA to the US, subject to appropriate safeguards as described in our Privacy Policy
- Our liability limitations apply to the maximum extent permitted under EU law
- EU consumers retain all mandatory rights under applicable EU consumer protection laws
California (CCPA)
California residents have certain rights under the California Consumer Privacy Act. See our Privacy Policy for details. We reserve the right to charge permitted fees for certain CCPA requests.
United Kingdom
UK users are subject to similar provisions as EU users. UK-specific consumer rights are acknowledged to the extent required by mandatory UK law.
Note: If local mandatory laws conflict with these Terms, the mandatory provisions prevail only to the minimum extent required. All other provisions remain in full effect.
28. INTERNATIONAL SERVICE RESTRICTIONS
We reserve the right, in our sole discretion, to:
- Block or restrict access from any country, region, or territory
- Terminate accounts based on geographic location
- Implement geo-blocking technology without notice
- Refuse service to users who obscure their location (VPN, proxy, etc.)
- Require location verification at any time
See Section 24 for sanctions and export compliance requirements.
29. FINANCIAL TERMS AND PROTECTIONS
Currency and Pricing
All prices are in U.S. Dollars (USD) unless explicitly stated otherwise. You are responsible for:
- Currency conversion fees
- Bank charges and transaction fees
- Exchange rate fluctuations
- Any financial institution fees
Taxes and VAT
Displayed prices may be exclusive of taxes. Sales tax, VAT, or other applicable taxes will be added where required (see Section 6). You are responsible for:
- All applicable VAT, GST, or sales taxes
- Withholding taxes if applicable
- Providing valid tax identification numbers
- Tax compliance in your jurisdiction
If we are required to collect taxes, they will be added to your invoice. Failure to pay required taxes may result in service termination.
Chargebacks and Disputes
We encourage you to contact us at support@kolbo.ai before filing a chargeback or payment dispute. Filing a chargeback instead of contacting us may result in:
- Immediate termination of your account
- Pursuit of collection including legal fees
- Ban from future services
30. REPORTING CONTENT AND TAKEDOWN REQUESTS
This section covers two separate reporting routes: copyright complaints under the DMCA, and reports of non-consensual intimate imagery or impersonation. You do not need a Kolbo.AI account to file either kind of report.
Non-Consensual Intimate Imagery and Impersonation
Creating sexual or intimate depictions of a real person without their consent, and using a real person's face or voice to impersonate them, are prohibited under Section 9 and are grounds for immediate termination.
If you find content on our Services that depicts you, or a person you are authorized to act for, in a sexual or intimate context without consent, or that uses your likeness or voice to impersonate you, email support@kolbo.ai with "urgent removal request" in the subject line. Please include:
- A description of the content and where you encountered it, including a URL or share link if you have one
- Enough information for us to identify the person depicted
- A statement that the content was created or shared without that person's consent
- Contact details we can reply to
On a valid report we will: remove the content and delete the underlying file from our systems and cloud storage; act promptly, and within any timeframe required by applicable law; permanently ban the account responsible; and preserve records and notify law enforcement where the law requires it. We treat these reports as urgent and handle them confidentially. We will not require you to create an account, pay a fee, or identify yourself publicly in order to have this content removed.
DMCA Safe Harbor
We respect intellectual property rights and expect users to do the same. We will respond to legitimate DMCA takedown notices.
Notification Procedures
To file a DMCA notice, send the following to support@kolbo.ai:
- Identification of the copyrighted work
- Identification of the infringing material
- Your contact information
- Statement of good faith belief
- Statement of accuracy under penalty of perjury
- Physical or electronic signature
Counter-Notification
If you believe content was wrongly removed, you may file a counter-notice with the same requirements.
Repeat Infringer Policy
We will terminate accounts of repeat infringers. Multiple DMCA violations result in permanent banning.
31. CONSUMER PROTECTION DISCLAIMERS
European Union Consumers
EU CONSUMER NOTICE: While EU consumer protection laws may provide certain mandatory rights, all disclaimers and limitations in these Terms apply to the maximum extent permitted. You acknowledge that:
- We are based outside the EU
- Our liability caps apply to the extent permitted
- EU consumers retain all mandatory rights that cannot be waived under applicable law
Australian Consumers
Nothing in these Terms excludes, restricts or modifies any consumer guarantees under the Australian Consumer Law that cannot be excluded. However, our liability is limited to the maximum extent permitted, which may include resupply of services or payment of resupply costs.
Distance Selling
For digital services, you may be asked during checkout to expressly consent to immediate performance and acknowledge that this may affect your withdrawal rights under applicable consumer protection law. Where such consent is not obtained, statutory withdrawal rights apply in full.
32. ADDITIONAL RESTRICTIONS AND PROTECTIONS
No Unauthorized Resale or Commercial Redistribution
Unless you have a separate written agreement with us, you may not:
- Resell, sublicense, or redistribute our Services
- Create derivative services based on ours
- White-label or rebrand our Services
- Act as a service bureau using our Services
Authorized white-label and reseller arrangements are available under separate agreements. Contact support@kolbo.ai for details.
Beta Features
BETA DISCLAIMER: Features marked as "beta," "preview," or "experimental" are provided AS-IS with no warranties. We may modify or discontinue beta features at any time without notice or liability.
Publicity Rights
We will not use your content, your name, your likeness or voice, or your company name or logo in our marketing, advertising, or promotional materials unless you give us explicit written consent. This applies to everything you create or post on the platform, including work you share publicly in our galleries or community features. If we would like to feature your work, we will ask you first. If you wish to be featured as a customer reference, please contact support@kolbo.ai.
33. FINAL PROVISIONS
Entire Agreement
These Legal Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Zohar Vanunu Productions, LLC regarding the Services.
Language
These Terms are drafted in English. Any translation is for convenience only. In case of conflict, the English version prevails.
Assignment
You may not assign these Terms without our prior written consent. We may assign our rights and obligations without your consent.
No Third-Party Beneficiaries
These Terms are solely between you and us. No third party has any rights to enforce these Terms.
Waiver
Our failure to enforce any right or provision of these Legal Terms will not be considered a waiver of that right or provision. Any waiver of any provision of these Legal Terms will be effective only if in writing and signed by us.
Company Information
Kolbo.AI is operated by Zohar Vanunu Productions, LLC, 131 Continental Drive, Suite 305, Newark, Delaware 19713, United States. For help with your account, billing, or a generation, the fastest route is Help & Support in the app, where your request is tracked. You can also contact us by email at support@kolbo.ai; this address remains the contact point for legal notices. For privacy rights requests, use “Privacy Request” in the subject.
If you do not agree with any part of these Terms, please do not use our Services. Your continued use constitutes acceptance of all provisions herein.